Virtual Phone Number: Try out our service and make calls & get SMS anywhere

FAQ

• What is a virtual phone number?
  This is an online phone number that you can utilize without a physical SIM card. We provide an opportunity to acquire unlimited virtual phone numbers. Install our app to start making international calls and exchanging text messages right away!
• How can I get a virtual phone number?
  • Visit our website or install the ESIM Plus app.
  • Set up your account.
  • Purchase a virtual phone number and adjust its settings for your convenience.

  When you acquire a virtual number, one of our experts will reach out to you to answer all your questions and help you configure all the necessary settings. If their advice proves insufficient, our tech support team will make sure to provide you with all the information you may need to resolve the issues that arise.
• How can I buy a virtual phone number?
  Select any virtual number you like from those available on our website or in the ESIM Plus app. Top up your balance by the required amount and activate the virtual phone number you’ve purchased.
• How can I deactivate a virtual phone number?
  All our virtual phone numbers are leased for one month and are automatically renewed for the next month provided you have enough funds on your balance. You can disable the automatic renewal in the Settings section under the selected phone number. If the funds on your balance are not enough to prolong the subscription for the next month, your virtual number will be deactivated. You have the chance to restore access to it within ten days from the date of deactivation.
• Will I receive a SIM card along with a virtual number linked to my phone?
  No, simply because there’s no need for that. You won’t need a physical SIM card to be able to utilize a virtual phone number. Activating it won’t take much time and effort because you’ll be using your virtual number online, with the help of the ESIM technology. Hence, you’ll need nothing more than a smartphone and a prepaid virtual number.
• Does my virtual phone number require additional activation after purchase?
  No, there’s no need to additionally activate your virtual phone number. Feel free to start using it for making calls and exchanging messages as soon as you complete the purchase on our website or in the app!
• How can I top up my ESIM Plus account?
  You can pay for your virtual phone number using the funds on your balance. In turn, you can always top up your in-app balance with a credit card or cryptocurrency.
• Where can I use a virtual number?
  You can use your virtual phone number wherever you are, since our service offers global coverage. As soon as you activate your virtual number after purchase, you will gain an unlimited access to making calls, exchanging text messages, and using VoIP in any corner of the world.
• Am I required to have an ESIM-compatible mobile device to be able to use a virtual phone number?
  There’s no need to worry! Our virtual numbers will work perfectly fine with smartphones of any model, regardless of them supporting ESIM or not.
• For how long can I use a virtual number?
  You can use a virtual number for 30 days from the date of purchase. After that, your virtual number rent will be automatically renewed as long as you have sufficient funds in your balance. The balance can be topped up automatically as part of your subscription or by making a one-time payment.
• Why can’t I receive SMS on my phone?
  We provide only verified virtual phone numbers and guarantee a successful message exchange. However, we do not rule out that there is a slight probability of your virtual number getting tracked and blocked by third-party services.
• Can I link my own phone number to my ESIM Plus account?
  Unfortunately, for privacy and security reasons, you are allowed to use only the virtual phone numbers that you acquired through our app. Using external phone numbers for the same purposes is prohibited.
• How can I get a virtual phone number free of charge?
  We provide an opportunity to use a test virtual phone number for free. For more information, please reach out to our tech support team at <a>support.esim@appvillis.com</a>.
• How can I use a virtual phone number?
  Our virtual phone numbers come with a pre-determined set of features, specified before the purchase. For instance, some virtual phone numbers are designed solely for making calls or exchanging text messages, while others combine these two functions. Apart from that, virtual phone numbers allow you to establish a secure and high-speed Internet connection.