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eSIM Numbers

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eSIM Plus

  • What is an eSIM number?
    An eSIM number is an online number that allows you to connect directly to service providers without the need for a physical SIM card. With our high-quality solutions, you can acquire unlimited eSIM numbers, no matter where you are located. eSIM numbers offer the flexibility to use multiple mobile numbers on a single device, making it ideal for travelers, business professionals, or anyone looking for seamless connectivity. These virtual numbers can be easily activated, switched, or managed, giving you the freedom to stay connected without the hassle.
  • How to get one?
    To obtain an eSIM number, please follow the steps below: Install iOS or Android mobile app or visit our website → Create an account → Get to know available options → Select country, number and plan → Top up your balance → Activate your new number!
  • How to get a free number?
    We invite you to try out our services for free. Experience the advantages and functionalities of an eSIM number firsthand through this complimentary trial. For instructions on beginning your free trial reach out to our team at [email protected]. We're committed to assisting you throughout your journey!
  • How to deactivate my eSIM number?
    To disable auto-renewal, navigate to the Settings section for your number. Given that your balance runs out or is not enough to prolong the plan for the following month, your eSIM number will automatically become deactivated. You can restore your number within 10 days of deactivation. After this period, the availability of the number for restoration is not guaranteed.
  • Do number packages include a physical SIM card?
    No, there's no need for a SIM card with eSIM numbers. They're activated online through eSIM technology, requiring only a smartphone, making global communication conveniently simple. Additionally, this technology's major advantage is its ability to keep users globally connected, regardless of their physical location. eSIM provides direct access to international numbers across every continent, including Australia and beyond.
  • Do eSIM numbers require manual activation?
    Absolutely not! Once you complete your purchase via our website or mobile app, your number is immediately ready for use. There's no need for any additional activation steps.
  • Where can I use an eSIM number?
    Once activated, your eSIM number provides unlimited access to our services, no matter where you are. We offer comprehensive international coverage for phone calls, exchanging text messages, and using VoIP in any corner of the world. Looking to set up accounts with Microsoft, Google, or on social media platforms anonymously? Let us support you every step of the way: Go to the platform → Create an account with an AI-generated name → Enter your eSIM number → Receive verification code through SMS → Complete account verifications → Start using your new verified account! With eSIM Plus, you can manage multiple numbers seamlessly, eliminating the need for carrying multiple phones. Opt for an additional line to separate your work and personal life. We ensure you have all necessary resources at your fingertips.
  • Is an eSIM compatible device required to use an eSIM Plus number?
    Whether your smartphone supports eSIMs or not, eSIM Plus will work perfectly fine. We leverage flexible technology to ensure seamless operation across all smartphone models. However, if you're still curious about eSIM compatibility with your device or want to learn more, check out our detailed eSIM-compatible Devices for further assurance!
  • How long is the usage period of my eSIM number?
    Your eSIM Plus number is valid for 30 days following the purchase date. After expiry, it will automatically renew each month if your account has enough funds. You can maintain your balance through automated top-ups with your subscription or via manual one-time credit card or cryptocurrency payments. Enjoy uninterrupted service by keeping your account funded!
  • Can my number be restored after deactivation?
    Insufficient funds will cause automatic deactivation of your account. You will have the chance to restore the number within 10 days of deactivation. Following this period, we cannot guarantee the availability of the number for recovery.
  • How many eSIM numbers can I purchase on one account?
    You can purchase as many eSIM numbers as you like on one account, as there are no limits. To do so, go to Advanced Settings → select the quantity you wish to buy → complete the purchase using the coins available on your balance.
  • Can I buy only one eSIM number to call worldwide?
    Yes, you can buy just one eSIM number for worldwide calling. It functions like a regular phone number. However, please be aware that making international calls may incur additional charges from the provider. To avoid roaming fees, we usually recommend purchasing a number in the country you are calling.
  • Why can’t I receive SMS?
    At eSIM Plus, we provide only verified numbers, ensuring successful exchange of SMS. While our service is highly reliable, we acknowledge a slight probability that third-party services might track and block any virtual numbers. If your number is blocked, first check for involvement of any third-party services. If the problem continues, our 24/7 support team is here to help. Contact us through online chat or email, and we'll quickly resolve the issue for you.
  • Can my personal number be linked to eSIM Plus?
    We recognize how convenient it might be to link your own phone number to eSIM Plus. However, to ensure the highest standards of privacy and security for all of our users, we only support numbers that are directly acquired through eSIM Plus. Our priority is to provide you with stable and secure communication options. That said, we offer a wide selection of numbers you can choose from, ensuring you find the one that best suits your needs.
  • How can I get my money back if the eSIM Plus services did not work for me?
    If you encounter any issues with the functionality of your eSIM Plus number, such as not being able to make or receive calls or send SMS as specified in the service description of each number, you are entitled to a refund. We ensure that our services meet the listed functions, and if they don’t, we believe it’s only fair to return your money. However, please note that if the number has been activated and is working as described, but you no longer need it or are not satisfied for reasons unrelated to its functionality, we unfortunately cannot offer a refund.
  • Can I use my eSIM Plus number without any Internet connection?
    No, you cannot use your eSIM Plus number without an Internet connection. An active internet connection is essential for the eSIM Plus service to function.
  • What unique enterprise and vanity solutions are provided?
    At eSIM Plus, we're experts in offering customized solutions and unique vanity numbers suitable for both businesses and individuals. Our platform is a one-stop resource, featuring helpful blogs and tools to help you make the most of these advanced options. We encourage businesses to contact us for details on how we can boost your communication strategies.
  • How is communication optimized?
    Our advanced routing system guarantees smooth forwarding of calls and messages, and you can even link your eSIM number to traditional landlines. This ensures reliable communication, whether you're in remote locations or city areas, allowing for clear video calls. Additionally, our numbers are flexible, perfect for establishing effective conferencing systems. They integrate effortlessly with different platforms, supporting expansion, porting, and legal compliance. Although we don't offer direct forwarding services, our numbers can be easily integrated into existing systems, improving your access to resources and learning.
  • How to delete my account?
    To delete your account, simply go to settings and click on the 'Delete Account' button. Please note that you have the option to recover your account up to 30 days after deletion. However, be aware that any numbers purchased with your account will be deleted during this process.
  • What documents are required to purchase eSIM Plus services?
    To purchase eSIM Plus services, no documents are required if you only want to receive calls and SMS. However, if you wish to make outgoing calls and send SMS (fully use the service), you need to provide a photo of your passport along with your registration address, including city, street, and building, to our support team for verification.
  • What are the payment options available?
    For payment, we offer several convenient options. You can use a credit card or cryptocurrency for direct purchases. Additionally, we have an in-app subscription model where you buy coins - our in-app currency - and use them to pay for services. We offer various subscription options to suit different needs and preferences.
  • Why isn't my payment processing?
    If you're experiencing issues with your payment, there could be several reasons. First, please ensure you have a stable Internet connection and sufficient balance for the transaction. If the payment still doesn't go through after retrying, please don't hesitate to contact our support team for assistance at [email protected]. Our team is always ready to help resolve any payment issues you may encounter.
  • Are there any hidden fees I should be aware of?
    We pride ourselves on transparency and do not charge any hidden fees. However, please be aware that if you use your number internationally, you might incur roaming fees from your service provider. These charges are outside of our control, so we recommend checking with your provider for their specific roaming charges.
  • How to top up an account's balance?
    Log into your eSIM Plus account, and head on to our main page to view all available countries. Depending on your requirements, select any of the 133+ countries available and proceed to choose the area code of your choice. Consequently, you will be presented with a list of offered subscription plans and services for each particular number. Commonly, available plans are either monthly, quarterly, or yearly. Next to the currency price of each plan the equivalent coin amount will be displayed. After making your choice, tap on the purchase button and you will automatically receive further instructions to proceed.
  • Are there any toll charges for international calls?
    While eSIM Plus strives to offer the most competitive rates, there are instances where toll charges may apply, especially for certain international destinations. However, these charges are usually lower compared to many other providers. But it's always a good idea to check the specific rates for the country you're calling. We take pride in our transparent pricing, guaranteeing that you won't encounter any hidden fees or unexpected costs. Furthermore, to eliminate roaming charges entirely, you have the option to purchase a dedicated line for each country you frequently communicate with, ensuring even greater savings and convenience!
  • Do you have any special offers for business customers?
    Currently, we don't have specific business offers. However, if you represent a company and are interested in collaborating with us, we encourage you to reach out to our support team at [email protected]. We are open to discussing potential partnerships and how we can work together to meet your business needs.
  • What services does eSIM Plus offer?
    eSIM Plus provides a range of services including mobile data and virtual numbers from over 133 countries. Additionally, we offer both incoming and outgoing SMS and calls, ensuring comprehensive communication solutions for our users. Ensuring connectivity during international travel. Reliable telephone and internet services for seamless connectivity
  • If I am traveling to another country, can I use your services for telephone and internet communication?
    Yes, you can use our services while traveling abroad. We offer numbers and mobile data from more than 133 countries worldwide, making international communication easy and convenient.
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