How can I get my money back if the eSIM Plus services did not work for me?

If you encounter any issues with the functionality of your eSIM Plus number, such as not being able to make or receive calls or send SMS as specified in the service description of each number, you are entitled to a refund. We ensure that our services meet the listed functions, and if they don’t, we believe it’s only fair to return your money. However, please note that if the number has been activated and is working as described, but you no longer need it or are not satisfied for reasons unrelated to its functionality, we unfortunately cannot offer a refund.